About Us

•  About Us

Welcome to VMS Biomedical +  Lasers, we are specialists beloved by doctors and clients alike for our unwavering honesty, transparency, and meticulous attention to detail. Founded by pioneers with deep technical and business development backgrounds, VMS Biomedical +  Lasers places customer satisfaction at the core of our mission. 

Our Commitment to Excellence

For over two decades, we have proudly served top-tier hospitals that demand the best from their service partners. Our emphasis on customer satisfaction drives us to invest in the latest instrumentation and continuously educate and develop our team. This ensures that we are knowledgeable and equipped to handle any challenge. We believe that exceptional customer service is built on the foundation of keeping our promises, and when necessary, being honest about what we can and cannot achieve.

Our Vision

Our goal is to extend the same level of excellence and reliability to the medical aesthetics world. We aim to provide a high-quality, affordable support system that our customers can depend on whenever they need us. 

NOT EVERYTHING WE DO REQUIRES PAYMENT:

No cost phone support on all types of lasers

Honesty and Transparency: We won't charge you for something you don't need. Even in the guise of rebuilds.

Expertise and Innovation: 

Our team is continuously trained and equipped with the latest tools and knowledge.

-Customer Satisfaction: We strive to exceed expectations and deliver outstanding service.

Decades of Experience: With over 20 years of experience, we have a proven track record of excellence.

Leadership and Vision: Founded by Engineer, Technician, Technical Writer, and Problem Solver Amaury J. Agoncillo, our beloved leader ensures that he leads from the front lines, not the back office. His hands-on approach keeps morale high and our team functioning at its peak.

Join us at VMS Biomedical + Lasers, where we continuously innovate and elevate the game. Get in the game with VMS!

1. Rapid response within 24-48 hours.

2. Constant communication throughout the repair process. 

3.  Offer alternatives that can help reduce cost when possible.

4. Educate our clients on prevention to prevent user related damage.

5. We use state of the art Equipment asset management software for service history and documentation.

6. We invest in state of the art Laser instrumentation to ensure pinpoint accuracy in alignment and repairs.